Our Services | Referrals, Patient Navigation, Health Services
Help4U has developed the knowledge and expertise to help organisations large and small in the health sector. Our health services focus directly on patients, ensuring we add value to their health journey.
Help4U’s Patient Navigation and Coordination service provide patients and health professionals up to date and relevant information to support care. When things are not going to plan, Help4U steps in, becoming a support net under the health system. We work out what went wrong and where, then finalising what needs to happen to ensure the continuation of care.
Help4U’s services encompass referral tracking, referral pathway information, appointment scheduling, admissions follow up, gaining other support such as services from other NGOs, and providing general practice support when needed.
We are a single point to all services in the health system.
Help4U has been a front-runner in providing innovative and patient-centric solutions to organisations. Our work in the consulting space has ranged from taxonomy research for consumer facing language, to designing a large enterprise solution for community nursing.
Help4U also has a strong focus on constant research and development and is active in the academic area with research and presentations happening nationally and locally.
AESOP (Activities, Events, Services, and Outcome Planner) is Help4Us own software designed with the patient at the centre of all services. AESOP is designed to not just highlight the patient’s history and their health journey, but also document pathways (enabling costs to be associated), document outcomes based on pathways, and put the services a patient receives at the centre of attention.
Help4U was a Microsoft Partner Awards finalist in 2011 and came second in the Eldercare 2014 Awards for AESOP.