We help you find the right answers for
healthcare help now – all the important
information just a phone call away.
Help for rural residents
Help4U is your guide to get to the right specialist at the right time; arranging transport, coordinating appointments and finding support.
Aged care living
We help you plan your move to aged residential care – listening to your wishes, explaining your options and helping you access available funding.
Waiting for
care
At Help4U we focus on you, minimising stress with timely, factual, easy to understand steps to better manage your care when needed.
For faster access to information, patients and healthcare professionals call us.
Our experienced staff use state of the art information technology to deal with a huge range of enquiries.
Our services include
- Waiting list status
- Rest home / respite bed availability
- Appointment coordination and attendance
- Referral tracking and status updates
- Appointment waiting times
- Funding – government agencies and insurance
- Guidelines and access to services
- Reassurance for patients and families
- Post care follow-up and monitoring
- Form-filling and paperwork
RESPONSE TIME
We strive to deliver a 2-hour response time on any enquiry during business hours. Even when some work requires more in-depth research and care coordination, we pride ourselves on keeping you in the loop every step of the way.
Because often a
stitch in time saves
nine
(further
appointments).
It’s not just about the here and now. While our service is available 24 hours a day, we ensure the information provided is both up to the minute and forward thinking.
WHY HELP4U?
For almost 20 years I had worked in public sector organisations, including 10 years as Project Manager at a large public hospital. Yet nothing prepared me for the time and effort needed to navigate my own family through the health system. It left me standing in the middle of a busy hospital corridor thinking “I just need to phone someone who can help me sort this out!” So began the Help4U story. Help4U is our name, our brand, and it’s what we do. We provide help – for you. Practical, actionable, simple and kind – our hands-on help gets you to the right information fast, saving you time and stress, and keeping you front-of-mind, every step of the way.
Kay Poulsen, Director
“Thank you very much for your helpful supportive email. Very much appreciated. It was lovely to meet you and you were so easy to talk to. Thank you for that. It was a big help for me.”
Anne, retiree planning her husband’s move to long term dementia care.
“There is no doubt in my mind, without Help4U our loved one would’ve never had the extra time or the quality of life she deserved. From the bottom of our hearts… thank you so much Help4U for being there for us.”
Andy, farmer supporting his wife through her battle with terminal cancer
“I could not calculate the amount of time that they have saved myself and my colleagues by doing the day to day drudgery of following up referrals, finding the soonest specialist appointment, contacting patients as well as acting as a liaison service with other agencies such as WINZ.”
Dr John Dumsday FRNZCGP, Hanmer Springs Health Centre
Are you ready to take the stress out of
navigating the healthcare system?
0800 Help4U (435748)